Get in Touch With Us
If you have a question about our reviews, want to flag an inaccuracy, or have a suggestion for a new sweepstakes casino to cover, this is the right place to start. Below you will find how to reach us, what kinds of messages we handle, and what happens after you send one.
How to Reach the Sweeps Casinos Team
Email is the most reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you quickly, please include a brief description of your enquiry in the subject line — for example, "Correction request" or "Partnership enquiry." A little context upfront means your message reaches the right person without unnecessary back-and-forth.
What You Can Contact Us About
We hear from a wide range of readers. The most common reasons people write in include:
- Questions about our content — If something in our reviews or guides is unclear, or you want to understand how the sweepstakes model works, ask us directly.
- Corrections and updates — Sweepstakes casino offers, eligible states, and platform terms change frequently. If you spot something that looks out of date or inaccurate, please let us know. We take editorial accuracy seriously and investigate every flag we receive.
- Suggestions for coverage — Know of a brand new sweepstakes casino we have not reviewed yet? We welcome reader tips on platforms worth researching.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino brand and want to explore how we might work together, please introduce yourself and outline your proposal. We will review it and respond.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their use of social casino platforms, please mention this in your message. We will point you towards appropriate support resources.
- Technical issues — If a link, rating, or page on our site appears broken or behaves unexpectedly, a quick note helps us fix it faster than we would find it ourselves.
What Happens After You Write to Us
When your message arrives, it is reviewed by a member of our editorial team — not filtered by an automated system. You will receive a reply from someone who has actually read what you wrote.
Our standard response window is two working days. During periods of high volume it may take a little longer, and we appreciate your patience. We do follow up on every message, so if you have not heard back after five working days, it is worth checking your spam folder before writing again.
For correction requests, we will confirm whether a change has been made and, where relevant, note the update on the affected page. We do not remove factual content because it is unflattering to a brand, but we always correct genuine errors promptly.
A Note on How We Work
Sweeps Casinos is an independent comparison site. Our editorial rankings are based on research rather than commercial relationships — no platform can buy a higher position in our reviews. We do earn commission when readers sign up to platforms via our links, and we say so clearly on the pages where that applies.
Our focus is on brand new sweepstakes casinos and established social casino platforms available to adults in the US. Because state-level rules vary and change regularly, we try to keep availability and eligibility information as current as possible. Reader corrections are a genuine part of how we stay accurate, so we always take them seriously.
If you have a broader question about how sweepstakes casinos work, the dual-currency model, or what to check before signing up, our main reviews are a good starting point alongside anything our team can answer directly.
What We Cannot Help With
A few things fall outside what we can assist with:
- Account or redemption disputes — We are not affiliated with any of the platforms we review. If you have an issue with a specific casino's customer support, coin balance, or prize redemption, you will need to contact that platform directly.
- Legal advice — We can explain how sweepstakes casinos generally operate and note which states operators typically exclude, but we cannot advise you on whether a specific platform is lawful in your state. For that, check the operator's own terms and, if needed, consult a legal professional or your state's relevant authority.
- Tax guidance — Prize redemptions from sweepstakes coins may be taxable under federal or state rules. We are not in a position to give tax advice; please consult official IRS guidance or a qualified tax professional for your specific situation.
Thank you for taking the time to write. Whether it is a quick correction or a detailed question, we are glad to hear from readers who care about getting accurate information on sweepstakes and social casinos.